Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name and email address when you create an account.
• Wedding Information: Couple names, wedding dates, venue details, event schedules, and photos you upload to personalise your invitation.
• Guest Data: Guest names and RSVP responses submitted through your invitation page.
• Payment Information: Payments are securely processed by Dodo Payments, which acts as the Merchant of Record for VowKnot. VowKnot does not collect or store your card or banking details.

We use your information to:

• Create and manage your digital wedding invitation
• Process payments and send transaction confirmations
• Allow guests to submit RSVP responses
• Provide customer support
• Improve our platform and invitation templates
• Detect and prevent fraudulent activity
• Comply with legal and tax obligations
• Send important account and service updates

We do not use your wedding content or guest information for advertising purposes.

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With trusted service providers who help us operate our platform (authentication, database storage, payment processing, and website hosting)
• When required by law or legal process
• To protect the rights, security, or safety of VowKnot or our users
• In connection with a merger, acquisition, or business transfer

We implement appropriate technical and organisational security measures to protect your information, including:

• HTTPS encryption for all data transmission
• Secure cloud storage with access controls
• Authentication measures to protect your account

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Request a copy of your data in a portable format
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any of these rights, contact us at support@vowknot.com.

We use cookies and similar tracking technologies to:

• Keep you securely signed in
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve our services and user experience

We do not use cookies for third-party advertising or tracking.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will delete or anonymize your personal data within a reasonable period, generally within 30 days, unless retention is required by law.

Your information may be stored and processed in countries where VowKnot or our service providers operate. We ensure appropriate safeguards are in place to protect your personal information during any international transfers.

VowKnot is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we learn such data has been collected, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, via email or a notice on our website.

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us: