Refund Policy

• All purchases are final
• Cancellation is not available after successful payment
• Refunds are not available for completed purchases
• Refunds may only be considered for duplicate or erroneous payments
• Technical delays, activation delays, or temporary outages do not qualify for refunds — instead, the required access will be granted manually

If a duplicate payment occurs, we will review the transaction and process a refund after deducting any applicable payment processing charges. Refunds are typically completed within 7–10 business days.

If a payment issue occurs due to a technical error from the payment gateway, we are not directly responsible for processing the refund, as payments are handled through Dodo Payments. In such cases, you may need to contact Dodo Payments directly for further assistance.

If your payment is successfully processed but, due to a technical or server-side issue, your paid template is not activated on your account, the following process applies:

• Our team will review and verify the payment transaction
• Upon successful verification, access will be manually granted to your account
• No refund will be issued in such cases — instead, the service will be activated as promised

Refunds are applicable only for duplicate or erroneous payments, not for activation delays caused by technical issues.

Email us at support@vowknot.com with your registered email address and payment reference number. We will review your request and respond within 48 hours.

All approved refunds will be credited back to the original payment method used at the time of purchase.